Terms of Service

1. Who we are

Lunar, Inc. is a Delaware corporation with its principal place of business in San Francisco, California. We make Lunar, which we call the Service: AI software for organizing, analyzing, and retrieving case documents and records for professional teams. These terms apply whenever you use the Service.

2. Acceptance of these terms

By creating an account or using the Service, you agree to these terms. If you do not agree, do not use the Service.

If you use the Service on behalf of an organization, you are agreeing to these terms for that organization, and you confirm you are allowed to do so. In that case “you” means the organization.

3. Accounts

You need an account to use most of the Service. Keep your account information accurate, and keep your login credentials secure. You are responsible for what happens under your account.

Accounts can belong to an organization with more than one member. Members hold a role in their organization, and some actions are limited to owners and administrators. The organization is responsible for managing its members and their access.

You can close your account at any time. We can suspend or close an account that violates these terms, as described in the section on termination.

4. Acceptable use

Use the Service lawfully and as intended. You agree not to:

• use the Service to break the law or to infringe someone else’s rights;
• upload content you do not have the right to upload;
• interfere with or disrupt the Service, or try to get around its security or access controls;
• probe, scan, or test the Service’s security without our written permission;
• resell or redistribute access to the Service, or use it to build a competing product;
• misuse the Service to harass, abuse, or harm others.

We may remove content or limit access if we reasonably believe it breaks these rules.

5. Customer content

6. AI output

7. Confidentiality

In using the Service, each of us may learn non-public information about the other. Each of us agrees to protect the other’s non-public information, to use it only as needed for the Service or this agreement, and not to share it with anyone else except people who need it and are under similar confidentiality obligations.

This does not cover information that is already public, that one of us already had, or that one of us develops independently. Either of us may disclose information when the law requires it, after giving the other reasonable notice where we are allowed to.

8. Fees and billing

Some plans are free and some are paid. If you are on a paid plan, you agree to pay the fees for that plan. We show the current prices and what each plan includes before you subscribe.

Paid plans are billed in advance through our payment provider, and unless stated otherwise they renew automatically for the same period until you cancel. If your plan is priced per seat, adding members can change what you owe. You can cancel from your billing settings; cancellation takes effect at the end of the current period.

Fees are stated exclusive of taxes, and you are responsible for any taxes that apply. Except where the law requires otherwise, fees already paid are not refundable.

9. Disclaimers

We work to keep the Service reliable, but we provide it on an “as is” and “as available” basis. To the extent the law allows, we make no warranties about the Service, including any implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that the Service will be uninterrupted, error free, or that its output will be accurate. You use the Service, and rely on its output, at your own discretion and risk.

10. Limitation of liability

To the extent the law allows, Lunar is not liable for any indirect, incidental, special, consequential, or punitive damages, or for any lost profits, lost revenue, or lost or corrupted data, arising out of or relating to the Service or these terms.

To the extent the law allows, our total liability for any claim relating to the Service or these terms will not exceed the amount you paid us for the Service in the twelve months before the event that gave rise to the claim.

Some of these limits may not apply to you if the law where you live does not allow them. Nothing in these terms limits liability that cannot be limited by law.

11. Termination

You can stop using the Service and close your account at any time. We can suspend or end your access if you break these terms, if we are required to by law, or if we stop offering the Service.

When your account ends, your right to use the Service ends. For a reasonable wind-down period after the account ends, you can export the content you put into the Service. After that period we delete your content, except for backups we clear on our normal schedule and anything we must keep by law.

The sections that by their nature should outlast the agreement, including customer content ownership, confidentiality, disclaimers, limitation of liability, and governing law, continue after it ends.

12. Governing law and venue

These terms are governed by the laws of the State of California, without regard to its conflict of laws rules. You and Lunar agree that any dispute relating to these terms or the Service will be brought only in the state or federal courts located in San Francisco County, California, and each of us consents to the jurisdiction of those courts.

13. Changes and contact

We may update these terms as the Service changes or as the law requires. When we make a material change, we will post the updated terms here with a new effective date. If you keep using the Service after a change takes effect, you are agreeing to the updated terms.

Questions about these terms can go to legal@trylunar.ai.